Platinum Lessons for Leadership in a Global Company

Elizabeth Rutledge

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Course Description

Paving the Way for Teams and Talent

Elizabeth Rutledge believes in the power of relationship, authenticity and teamwork.  American Express has always been a relationship brand, and connections and communications are at the core of all that they do.

Under Elizabeth’s leadership as Chief Marketing Officer, she ensures that the brand is rooted in the company’s heritage of service, security and trust.

 Having worked at American Express for more than three decades. Elizabeth has gained a deep knowledge and understanding of the value of the customer and the value of the American Express workforce, some 65,000 strong.

In this course, Elizabeth shares her platinum lessons of how to manage and build relationships with employees, colleagues and customers. She also offers sound advice on importance of curiosity and lifelong learning.

Elizabeth’s goal is to support and nurture her colleagues, teams and those who she mentors, so they can thrive in business and in life. She delivers profound nuggets of wisdom and actionable tips on how to work smart, kind and authentically to create your best career possible. 

Her trademark lessons delivered in this course: “Please be curious, please be you and please believe in the ‘we versus the I’ will help to advance your leadership skills and confidence.

Through engaging and interactive modules, Elizabeth will share her experiences and expertise with you. You'll gain valuable insights into what it takes to be a successful leader in today's fast-paced world. 

Whether you're just starting out or looking to take your leadership skills to the next level, this course will help get you there.  So, are you ready to become the leader you were meant to be? Join us today and unlock your potential!

Course curriculum

  • 1

    Fostering Authentic and Compassionate Leadership

    • Introduction - Paving the Way for Teams and Talent at American Express

    • Lesson 1 - Sparking Endless Curiosity

    • Lesson 2 - The Value of Connecting to Your Workforce

    • Lesson 3 - Leading with Your Authentic Voice

    • Lesson 4 - Cultivating Kindness and Empathy in Leadership

  • 2

    Mastering Team Dynamics and Collaboration

    • Lesson 1 - Uniting and Empowering High-Performance Teams

    • Lesson 2 - Market the Marketing! Crafting Winning Strategies

    • Lesson 3 - Embracing Inquistive Leadership for Success

  • 3

    Enhancing Communication and Harnessing Technology

    • Lesson 1 - Effective Communication - Lessons for a Lifetime

    • Lesson 2 - Leveraging Technology as a Leadership Catalyst

  • 4

    Achieving Success While Maintaining Balance

    • Lesson 1 -Taming the Stress Monster for Peak Perfomance

    • Lesson 2 - Mentoring ,Inspiring, and Giving Back to Others

    • Lesson 3 - Platinum Leadership Advice for Lasting Success

    • Final Assessment