• Jackie  Miller

    Jackie Miller

    Performing Arts Educator, Leadership + Communication Coach, Co-Founder of Bespoken

Communication is a skill. And like a muscle it takes time to strengthen. At Bespoken, we believe everyone has the power to be a confident and engaging communicator. This webinar gives participants actionable tools to engage an audience of one or many. It is designed to ingrain effective communication skills for the long-term. Participants are shown how to shape and share stories while learning practical tools that will help them manage professional relationships and improve executive presence.

What will I get from this course?

You will:

  • Identify unconscious behaviors such as qualifiers, fillers and apologies that may be undermining your authority.

  • Command a room and tell stories that are engaging and effective.

  • Improve active listening and collaboration skills.

  • Gain ownership over your unique communication style. 

  • Harness the power of tone, breath, physicality, and diction to communicate effectively with a wide-variety of stakeholders. 

  • Defuse nerves associated with public speaking, presenting and challenging conversations. 

  • Build executive presence through strategic implementation of vocal and physical choices.

Who should take this course?

Entrepreneurs and professionals at any stage of their career, from junior staff to the C-Suite. Appropriate for employees at start-ups and established corporations alike.

Course curriculum

  • 1
    Chapter 1: Assess Your Communication Style
    • Introduction: Course Overview
    • Lesson 1: Outspoken/Direct
    • Lesson 2: Quiet/Reserved
    • Lesson 3: Personality Versus Communication Style - Intro to PDF in Lesson 4
    • Lesson 4: Communication Style Questionnaire - Downloadable (PDF)
    • Lesson 5: Working Outside In
    • Lesson 6: Working Inside Out
    • Lesson 7: Playable Actions - Downloadable (PDF)
  • 2
    Chapter 2: Actionable Theatre Techniques
    • Introduction: Chapter 2 Overview
    • Lesson 1: Being on Your Spine
    • Lesson 2: Eye Contact
    • Lesson 3: Breathing from Your Diaphragm
    • Lesson 4: Making Sound from Your Diaphragm While on Your Spine
  • 3
    Chapter 3: Best Practices for Public Speaking / Formal Presenting
    • Lesson 1: Make It a Story
    • Lesson 2: Establish Your Relationship to Each Major Thought in Your Presentation
    • Lesson 3: Practice as If You’re in the Space
    • Lesson 4: Best Practices
  • 4
    Chapter 4: Amplifying Unheard Voices
    • Lesson 1: Chapter 4 Overview
    • Lesson 2: The Voice of Men Vs. Women
    • Lesson 3: Set Yourself up to Succeed in Imbalanced Environments
    • Lesson 4: Advocate for Yourself with Fact-based Wins
    • Lesson 5: Self Advocacy Tips - Downloadable (PDF)
  • 5
    Chapter 5: Active Listening
    • Lesson 1: Are You a Good Listener?
    • Lesson 2: Active Listening Assessment - Downloadable (PDF)
    • Lesson 3: Illustratration Exercise Through Dictation
    • Lesson 4: Listen to Understand Instead of Learn
  • 6
    Chapter 6: Qualifiers, Filler, & Apologizers
    • Lesson 1: Introduction
    • Lesson 1: Qualifiers
    • Lesson 2: Fillers
    • Lesson 3: Apologizers
    • Lesson 4: How to Get the Just Not Sorry - the Gmail Plug-in
  • 7
    Chapter 7: Communicating with Accents or When English is Your Second Language
    • Lesson 1: Introduction
    • Lesson 2: Identify Potential Trouble Spots in Advance
    • Lesson 3: Get out That Smartphone
  • 8
    Chapter 8: Leadership
    • Lesson 1: Introduction
    • Lesson 2: Work to Attain a Balance Between Warmth and Strength
    • Lesson 3: Employ Mindfulness
    • Lesson 4: Advocate for Others