Conversing, Connecting, and Collaborating in a Virtual Workplace

Communicating with Charisma and Confidence On and Off the screen

Course Description

Communication is a skill. In this new era of virtual communications, it is essential to train and master the skills of communicating anywhere on any screen. Taught by proven best selling instructor and leadership coach, Jackie Miller, this course is designed to deliver trademarked tools to effectively engage with clients, colleagues and bosses in a virtual environment. This webinar gives participants actionable tools to engage an audience of one or many. It is designed to ingrain effective communication skills for the long-term both live and virtually. Participants are shown how to project their voice live and online to shape and share stories with impact. Upon completion you will have garnered practical tools that will help you manage your professional relationships and improve your executive presence.

What you will learn in this course ?

  • How to avoid Communication Burnout from Video Chat
  • How to relate to the Camera and Connect with Your Audience
  • How to establish Trust & Collaboration for Virtual Teams
  • How to successfully Manage Your Virtual Team
  • How to overcoming Challenges In a Virtual World

Course curriculum

  • 1

    Chapter 1: Avoid Communication Burnout from Video Chat

    • Lesson 1: Assess Your Virtual Communication Landscape

    • Lesson 2: Establish Your Definition of a Successful Virtual Exchange

    • Lesson 3: Questions to Set Yourself Up for Success - Downloadable PDF

    • Lesson 4: Understand the Science Behind Why Virtual Communication Is Challenging

    • Lesson 5: Harness the Power of Your Physicality to Maintain Consistent Focus and Energy

    • Lesson 6: Exercise for Taking a Good Seat in a Virtual Meeting

  • 2

    Chapter 2: Relating to Camera and Connecting with Your Audience

    • Lesson 1: Forge a Relationship with the Camera

    • Lesson 2: Breath Work to Get Grounded in Front of the Camera

    • Lesson 3: Have an Outside Eye - Record Yourself and Critique!

    • Lesson 4: The Camera Notices EVERYTHING!

  • 3

    Chapter 3: Establishing Trust & Collaboration for Virtual Teams

    • Lesson 1: The Power of Story to Cultivate Trust in a Virtual World

    • Lesson 2: The Power of Story Exercise - Downloadable PDF

    • Lesson 3: The 3 T’s: Tools for Successful Storytelling - 1: TRY!

    • Lesson 4: The 3 T’s – 2: Tell the TRUTH!

    • Lesson 5: Training to Tell Your Story with Success! - 3: TRAIN!

    • Lesson 6: Effective Steps Using the Three T’s - Downloadable PDF

  • 4

    Chapter 4: Successfully Manage Your Virtual Team – Tips for Supervisors

    • Lesson 1: Harness Active Listening to Cultivate and Maintain Trust with Your Team

    • Lesson 2: Listening Exercises

    • Lesson 3: Drawing Exercise Follow-Up

    • Lesson 4: Understanding and Managing Different Communication Styles

    • Lesson 5: Establish Shared Communication Norms for Virtual Meetings

  • 5

    Chapter 5: Overcoming Challenges In a Virtual World

    • Lesson 1: Managing Teams and Building Trust in a Remote Work Environment

    • Lesson 2: Working with Colleagues in a Virtual World

    • Lesson 3: Reward Yourself - Know When to Take a Break!

Course Expert

Jackie Miller

Performing Arts Educator, Leadership + Communication Coach, Co-Founder of Bespoken

Jackie is a communication + public speaking coach and co-founder of Bespoken where she adapts practical theater techniques to provide individuals and teams tools to communicate with confidence and clarity. With 15 years of experience as an arts educator and director of cultural programs across New York City, she is inspired by the belief that everyone has an innate ability to communicate powerfully and purposefully. Jackie earned both her undergraduate and Master’s degree from NYU’s Tisch School of the Arts where she first began exploring the alchemy between audience and performer. Clients include Oath, DDB, Blue State Digital, and Columbia Business School.

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